HOW TO MAKE A RESERVATION: Please contact your travel agent for assistance, or call FIT at (800) 248-3487 or visit www.fittours.com.
A non-refundable deposit of $150 per person is due at the time of reservation.
Occasionally, special customized packages may require a higher deposit
PAYMENT: Due 60 days prior to departure. Some special
events may require earlier payment. You will be advised at the time
of reservation. Payments made within 21 days of departure must be in
the form of a certified check or credit card. We reserve the right to
cancel, without refund, any reservation that is not paid in full by
the balance due date. Substitution of passengers is not permitted. The purchase of Travel Interruption or Cancellation
Insurance is strongly recommended.
All prices are per person, based on double occupancy, and
subject to availability at the time of booking. In case of human or
computer error, FIT reserves the right to re-invoice for the correct
price or service. A full refund will be made to passengers who choose
not to pay an increase, provided FIT receives a written cancellation
within five days of the price increase notification.
MINIMUM PURCHASE: A minimum 5 nights hotel reservation or 3 nights hotel reservation with round trip flights is required.
CREDIT CARDS: We accept major credit cards. Credit card charges will only be processed upon submission of a completed FIT Credit Card Form. Third-party credit cards are not acceptable. A 3% fee will be charged for travel agent FAM trips.
RETURNED CHECKS: $30 fee.
CHANGES AFTER DEPOSIT: $50 per revision per booking, plus any expenses imposed by suppliers.
RESERVATIONS: If requested services cannot be confirmed,
deposit and booking fee will be refunded. If services are confirmed,
final payment is due within 24 hours and all applicable cancellation
penalties will apply thereafter. Acceptable forms of payment include
credit card or certified check. A last minute booking is defined
as request for travel within 14 days.
PASSENGER NAME: Passengers are responsible to ensure that the names printed on the invoice exactly match their passport names. FIT will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing and are subject to airline penalties and FIT $50 revision fee per change.
Will be emailed approximately 21 days prior to departure provided that full payment (cleared check or approved
credit card) is received at least 60 days prior. For shipping by 2nd
Day Air, a $18 fee will apply; for Next Day Air, a $25 fee will apply.
Should final payment be received fewer than 60 days prior, an additional
$18 for 2nd Day Air may be added to your final payment. This amount
must be paid in full before documents can be released.
AMENDMENTS AFTER DEPARTURE: The cost of any changes or additions will be at the local rate at the time of the amendment, not per the FIT brochure, and must be borne by the passenger.
AIRLINES: Once issued, tickets are non-refundable. Airline schedules and flights are subject to change without notice. FIT is not responsible for penalties incurred for tickets, international or domestic, not issued by FIT due to schedule and/or flight changes. We suggest you contact your travel agent or the carrier several weeks prior to departure for seat assignments. Passengers are responsible to reconfirm their flights 72 hours prior to departure for all flights.
RAIL: Rail tickets are valid for the dates and times specified and once issued are non-refundable. The possibility of date and/or time changes once issued is strictly subject to availability and may by accompanied by rate increases.
HOTEL ACCOMMODATIONS: Will be provided in accordance with the itinerary or similar. We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any difference in the cost of those accommodations. All rooms are standard twin-bedded rooms with private facilities, unless you have specifically requested and paid for an upgraded room category. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds plus a sofa/folding bed or cot for third person. The number of persons accommodated does not dictate the room size. All hotel rates are based on FIT agreements with its suppliers and are not negotiable. Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. Please be sure that adequate arrangements for accommodations have been taken into consideration when a late night flight is being used. If a day room is included in the itinerary, check-out will normally be 6:00 p.m.
Although available at most 4- and 5-star hotels, conditions
and use of air-conditioning abroad differs greatly from the United States.
CRUISES: In general, passengers may board ships not earlier than three hours and not later than one hour prior to departure. It is the passenger's responsibility to ensure a timely arrival at the port. Cabins are assigned within a general cabin category on run-of-ship basis. FIT cannot guarantee a specific assignment. Cruise itineraries and ships are subject to change without notice. Furthermore, cruise ships may be chartered and/or departure dates cancelled, in which case all monies will be refunded. FIT takes no responsibility for ship substitutions or itinerary changes imposed by a cruise line.
CHILDREN: Minimum age for children on escorted coach tours is six, except in South Africa where minimum age is 12. There is no minimum age on independent packages.
MEALS ON TOUR: As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated.
TRANSFERS: As indicated for each tour, provided by car, minibus, or motorcoach, and only on tour arrival and departure dates, provided airfare is purchased from FIT. If you purchase a land-only tour, or if you deviate from the arrival and/or departure dates as stated in the itinerary, you will automatically be billed for the transfer service, which you may advise us to cancel at any time prior to your final tour payment date.
SIGHTSEEING: Will be operated by motor-vehicle, its size dictated by the number of participants, at the sole discretion of the company. FIT tours have been designed to accommodate individuals as well as groups. Please refer to each tour package for a complete listing of tour services included. The number of participants may vary during the tour, as FIT accommodates travelers arriving on different airlines and on different days of the week. Times listed in itineraries are approximate and meant only as guidelines. It is your responsibility to arrive on time for all scheduled flights, cruises, and package components. Arriving late may be considered a "no-show", in which case you will not be eligible for refund for the unused service(s). We cannot guarantee the number of passengers who will be on any given tour. You may find that you are traveling with a sizeable group or only with your own companions. Services, however, will remain constant no matter the number of tour participants.
PUBLIC HOLIDAYS: On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures.
LUGGAGE: All tour packages allow one piece of luggage per person and one carry-on bag. Excess luggage will be subject to charge of up to $100 per piece. The Travel Agent and/or Tour Operator, FIT, shall not be held responsible for any damage to or loss of luggage/personal items. If you purchase travel insurance, most damage/loss can be claimed, assuming that a report is filed at the time of incident and documented in writing by local authorities.
HOTEL VARIATIONS: Occasionally, during
holidays and certain trade show periods, due to unforeseen circumstances,
the local Tour Operator may have to make last-minute changes, sometimes
after arrival, in the sequence of the tour and/or hotels. Therefore,
we reserve the right to substitute any of the hotels with no cost adjustment.
SUGGESTED TIPPING: Tipping is always at your discretion, however, a guideline will be provided with your travel documents.
OF ESCORTED TOUR: Escorted tour packages are based upon
a minimum number of participants. Cancellation of any tour for lack
of participation will be advised at least 30 days prior to the tour's
departure, and all money will be refunded. FIT will not be held responsible
for any costs relating to the issuance and/or cancellation of airline
tickets or visa fees. Voluntary cancellations due to political instability,
acts of terrorism, government intervention or US State Department warning
will be subject to the above fees, provided the program is deemed (by
FIT) able to continue. Should FIT elect to cancel a departure for any
of these reasons, every effort will be made to obtain refunds from suppliers,
however, no guarantees can be provided on their behalf. The purchase
of Travel Interruption or Cancellation Insurance is stongly reccommended.
TRAVELERS WITH DISABILITIES: Tour participants requiring any form of assistance are required to notify FIT in writing at the time of reservation, and must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers or other tour, hotel, ship personnel are not able to provide such assistance. Due to space limitations, it may not be possible for wheelchairs and walkers to be taken aboard motorcoaches and/or ships. FIT reserves the right to remove any person from a tour who has not provided the required notification and has not received written confirmation from FIT. All related expenses, including those to return home, will be borne by the passenger.
GROUP HARMONY: To ensure the desired group synergy, FIT reserves the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group. All expenses to do so will be borne by the passenger.
REQUIREMENTS: Please check with your healthcare provider
for up-to-date requirements. Malaria is endemic to some regions of Africa
and precautions must be taken. Required inoculations, if any, must be
recorded by clients' health practitioner on a valid vaccination certificate
which the client must carry for proof of inoculation where required.
Individuals with heart disease, chronic illness, physical handicap,
or advanced pregnancy, should not participate in certain rigorous travel
programs. Ask your reservation agent for level of activity required.
PASSPORTS AND VISAS: Passengers are responsible for ensuring that they have the proper travel documents and MUST CHECK with the respective consulate(s) or visa agency to determine whether any visas are required. Any information provided pertains to U.S. citizens only. Passports are required.
PROTECTION PLAN: We highly recommend the purchase of comprehensive
trip insurance. FIT scales your premium to your trip cost to
ensure that you will never be over-insured. Click
here for details.
After full payment is received, the following cancellation
penalties apply in addition to any non-refundable prepaid expenses:
60 to 45 days 25%; 44 to 30 days 50%; 29 to 21 days 75%; less than 21
days or no-show 100%. No refund or credit will be issued for unused
portions of the trip. Substitution of passengers is not permitted. Trip Cancellation Insurance is strongly
recommended. Your payment (s) constitutes your agreement to these terms.
All requests for refunds must be made in writing and received
no later than 30 days after the return of the tour. Claims for unused services should be substantiated in writing by local
representatives. Processing will take from six to eight weeks from the
date FIT receives relevant documents. There will be no refunds for unused
package tour services or features, including missed transfers due to
airline changes and/or missed flights, unused meals, missed sightseeing
tours, unused entrance fees, and accommodations. No terms may be changed
by anyone other than an authorized representative of FIT and must be
documented in writing. FIT is not obliged to guarantee promises (written
or verbal) made by local hotel staff, tour guides, or any other persons
not under direct employment of FIT. Trip Cancellation Insurance
is strongly recommended.
RESPONSIBILITY: FIT and its representatives abroad act only as independent contractors acting on behalf of neither the customer nor the suppliers and principals. All exchange orders, coupons, and tickets are issued subject to the terms and conditions under which such means of transportation, accommodations, and other services are offered or provided. The issuance and acceptance of such documents shall be deemed as consent to the further conditions. FIT does not own nor operate the hotels, motorcoaches, airlines, cruise lines, or any other service providers which compose their tours, and will not be held responsible for changes and/or cancellations for any reason by airlines, hotels or cruise ships.
A) The Travel Agent and/or Tour Operator, FIT, shall not be in any way liable for injury, damage, loss, accident, delay, or irregularity in any vehicle, or through the act of default of any company, or person engaged in conveying passengers, or of any hotel proprietor, personnel, servant or any other person otherwise in connection therewith.
B) FIT shall not be held responsible for potential risks and hazards associated with travel to any of our destinations, where injury, delay, or unanticipated events may occur. FIT shall not assume responsibility for standards of quality, hygiene, political stability, cuisine, sanitation facilities, cleanliness, telecommunications facilities, methods of conducting business, emergency medical evacuation, treatment, or medical services found in these destinations. Travel to these areas may entail risks including but not limited to the hazards of traveling in politically unstable areas, civil disturbances, war, and arbitrary changes mandated by government authorities or private concerns. It is the responsibility of the passenger(s) to check with the U.S. State Department, Consular Information, https://travel.state.gov/travel/warnings.cfml, for any current advisories and updates to the destinations on their itinerary. FIT shall be held harmless from any and all liability in connection with the foregoing.
C) FIT cannot accept
responsibility for loss or expense due to delay or changes in transportation
schedule or other causes.
D) Each exchange voucher and ticket is to be regarded as one contracted by or on behalf of the particular company or person named on it.
E) Arbitration. You and we agree to submit any dispute arising under this agreement, with the exception of disputes alleging criminal or statutory violations, to binding arbitration in accordance with the Rules of the Better Business Bureau (Binding). A volunteer BBB arbitrator will render a decision that the arbitrator considers to be fair; in doing so, the arbitrator is not required to apply legal principles. The arbitratorâ€™s decision will be final and binding on both you and us, and judgment on the decision may be entered in any court having jurisdiction. All administrative fees for the arbitration will be paid by the business. Further information about BBB arbitration may be obtained by calling the BBB Serving New Jersey at 609-588-0808. This Agreement to Arbitrate affects important legal rights. Neither of us will be able to go to court for disputes that must be arbitrated.
F) The Cruise companies
and the Airlines concerned are not to be held responsible for any omission
or events during the time passengers are not aboard their ship, plane,
or conveyance. The passage contract in use by the Steamship company
and the Airline concerned, when issued, shall constitute the whole contract
between the Steamship companies, the Airlines, and the Purchaser of
these tours and/or the passengers. The Travel Agent and/or Tour Operator
and FIT do not assume responsibility for airlines, cruises, or hotels
overbooking, cancellations, or delays.
USE OF WEBSITES: fittours.com, foreign-independent-tours.com
Agreement between Customer and FIT: Our websites are offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of our websites constitutes your agreement to all such terms, conditions, and notices.
Liability Disclaimer: The information, products, and services published on the websites may include inaccuracies or typographical errors. Changes are periodically made to the information which appears here. The content of this site is not guaranteed to be complete, accurate, or available and may be changed at any time without notice. FIT may make improvements or changes on this web site at any time. In no event shall FIT be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this web site, or for any information, products, and services obtained through this web site, or otherwise arising out of the use of this web site.
Links to Other Web Sites: Our websites contains hyperlinks to websites operated by parties other than FIT. Such hyperlinks are provided for your reference only. FIT does not control such websites and is not responsible for their content.
NOT INCLUDED: Items of personal nature such as laundry, wines, mineral water, beverages, coffee, tea, food other than the table d'hote menu, passport and visa fees, insurance, and foreign port taxes.
VALIDITY: All prices quoted are based on current exchange rates and are subject to change without notice. If the U.S. dollar devalues by 5% from the local currency or more, FIT reserves the right to increase prices accordingly.